JoAnn Hackos

JoAnn Hackos, Ph.D., is a founding member and secretary of the DITA Technical Committee.

JoAnn is the founder and president of Comtech Services Inc., which provides conferences and workshops around the world on best practices, content management, minimalism, single-source publishing, and of course DITA.

She is a fellow and past president of the Society for Technical Communication (STC).

She was an early supporter of single source, minimalism, and task orientation, and is the probable source for the three basic information types in DITA - task, concept, and reference. These three first appeared in print in JoAnn's "Managing Your Documentation Projects," 1994, p. 236-7.

JoAnn is a noted lecturer, consultant, and author of a number of books about technical communication and information development.

Her books include:

• Information Development, Managing your Documentation Projects, Portfolio, and People (Wiley 2006)
• Content Management for Dynamic Web Delivery (Wiley 2002)
• Managing Your Documentation Projects (Wiley 1994)
• Standards for Online Communication (Wiley 1997)
• User and Task Analysis for Interface Design (Wiley 1998)

She is the editor of Best Practices, a publication of her Center for Information-Management Development.

The Center for Information-Development Management (CIDM) brings together the most highly skilled and talented managers in the field of information development from across the US and internationally to facilitate the sharing of information about current trends, best practices, and developments within the industry, from information development to training and support.

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